Stages of cooperation
From application to delivery: a complete cycle that guarantees reliability at every stage
Client's request
At this stage, we receive and analyse your enquiry to understand your needs and requirements. We quickly gather all the necessary information to offer the most suitable solution for your business.
Conclusion of an agreement
After discussing all the details and terms of delivery, we draw up a Contract, Specification, fix the price, volumes and deadlines for fulfilment of obligations. This allows us to ensure legal protection of interests of both parties and prepare for the next stage of cooperation.
Agreement of terms of delivery
We agree on all details of the transaction, including delivery methods, deadlines and your additional wishes of the customer. Attention to detail at this stage allows us to guarantee strict adherence to terms and conditions.
Payment of the invoice
After signing the Contract and agreeing the terms, you will receive an Invoice for payment and we start the process of preparing the batch of goods for shipment.
Delivery of transport
We organise the delivery of transport that meets the necessary requirements of the Sanitary Regulations. We can also load the goods into your vehicle.
Question and answer
In this section we publish answers to popular questions. Can't find the answers? Contact us by mail or phone for consultation. We will tell you the details and prepare individual terms of co-operation.
All answers
How to contact us?
1. You can call us at +7 495 145 145 93 13 during working hours, from 9.30 to 18 hours (Moscow time);
2. You can write to us at info@kmc-center.ru and leave your coordinates, indicate your wishes, we will contact you.
Do you provide a service for the delivery of goods to our destination?
1. Yes, we can provide delivery of goods to your destination point, within the agreed time: by motor transport, railway covered wagons, railway containers, bulk in tanks.
2. If you require large volumes, we can provide delivery of goods on a regular basis, in small batches for an agreed period of time, so as not to overload your warehouses, thus ensuring that your production facilities are consistently loaded with the necessary goods.
3. If you have your own transport, you can deliver the goods to the destination point yourself.
2. If you require large volumes, we can provide delivery of goods on a regular basis, in small batches for an agreed period of time, so as not to overload your warehouses, thus ensuring that your production facilities are consistently loaded with the necessary goods.
3. If you have your own transport, you can deliver the goods to the destination point yourself.
What is the minimum amount of contract you can provide?
1. The minimum volume of granulated sugar purchase will be 10 tonnes. Delivery of such volume is realised by motor transport.
2. Delivery by containers by rail can be 24-26 tonnes.
3. If your warehouses have railway access roads, we can provide delivery of goods by rail, in covered wagons. The minimum volume of such shipment is 68 tonnes for granulated sugar.
What kind of packaging do you use for shipping, and what kind of transport?
1. The goods can be delivered in 50kg bags made of polypropylene with polyethylene liners. Loading on pallets or in bulk is possible.
2. The goods can be delivered in big-bags (soft containers made of polymer material) with a capacity of 1 tonne (big-bag).
3. We can also deliver granulated sugar in bulk. Transportation is realised in road tankers equipped with special devices for quick unloading.
2. The goods can be delivered in big-bags (soft containers made of polymer material) with a capacity of 1 tonne (big-bag).
3. We can also deliver granulated sugar in bulk. Transportation is realised in road tankers equipped with special devices for quick unloading.
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